With the digital age constantly expanding and improving, we’re all becoming increasingly used to immediacy in our daily lives. Across the digital world, everything is there at our fingertips. And we have all got used to this. So, what is it that we expect to get right away these days? Let’s take a look.

Sending and receiving money

In the past, sending money to someone meant going through the slow process of a bank transfer. This could (and often still does), take up to 10 days to process meaning that it’s not going anywhere very fast. These days though, there are a wide array of other payment options, and these all offer super speedy transaction times for both deposits and withdrawals. Now, if you want to send money to someone, there are many different eWallets such as PayPal, or Skrill, which can process the payment within minutes. Funds can then be sent to another bank account or eWallet account immediately. Impressively, the same is increasingly true for international transfers as well. Using platforms like Wise, you can send money abroad in a fraction of the time it used to take.

Elsewhere online, payment times have shortened too. Paying or depositing money for a service has been quick for years, but the reverse—getting money back—was often a different story. Refunds from sellers or withdrawals from casinos and sportsbooks used to take days to process. That’s starting to change. In the UK, for instance, the emergence of a fast withdrawal casino UK model reflects this shift. While there’s still a necessary processing period, it’s now often reduced to just a few hours, particularly when digital payment methods like eWallets are used. This means waiting times for payouts that once stretched across several days can now be measured in hours.

Getting information

Thanks to the internet and Google, we also expect to get access to information and news right away. Anyone who has a question or query, can typically find it after a very quick search. These days, with voice activation, it’s even easier to ask voice-activated services like Siri or Alexa to find the answer and verbally provide it to you as well. Alongside this, there’s the option of real-time communication too. This means that it’s perfectly possible to call someone on the other side of the world via an internet connection and get in touch right away. Better still, there’s typically no lag at all, meaning communications are smoother and more efficient than ever before.

Speedy support

Finally, when we need help on a platform or service, these days we expect to be able to get help right away too. With live chat now a permanent feature on most sites, this is now commonplace. Because of live chat options, we also don’t expect to have to wait as long as we did in the past when calling a helpline, which often resulted in lengthy wait times on the phone. However, with live chat capabilities, this has been cut down. Now, there are often chatbots that will answer messages in the first instance. This means getting an instant response from the get-go. These can be annoying though, especially if the chatbot doesn’t understand the question and keeps circling around. However, it’s typically very easy to get passed on to a real agent and therefore still have a query seen to in under five minutes.

All this is already in place, but it’s likely to keep increasing in pace. These days, it’s all about instant gratification. Most eCommerce platforms have recognised this and do their best to provide everything as speedily as possible, from support to actual deliveries.

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